Our locally based West Michigan team of technicians are experts in troubleshooting and resolving a wide range of device, computer, laptop, and network issues.

We work closely with our clients to provide custom solutions to get your devices back to optimal performance levels as soon as possible.

Our real-time monitoring and reporting software enables us to perform regular maintenance and performance alerting on workstations and peripheral devices. 

As opposed to “break-fix” (waiting for something to fail), this kind of proactive technology support helps to avoid catastrophic events as many potential problems are able to be flagged and fixed prior to them affecting your work flow.

We provide our partners with endpoint detection and response services that are fully managed by a 24/7 security operations center. Our technicians are knowledgeable in the latest internet security threats and scams.

We use advanced security technologies to protect your devices and personal information, and provide ongoing support to ensure that your internet security is always up-to-date.

This ensures business continuity. It includes a strategy for regularly backing up critical data and a plan to quickly restore systems and data in the event of a disaster, such as a cyberattack, hardware failure, or natural disaster.

We help our clients transition to and manage cloud environments. This can include setting up, securing, and maintaining Office 365 or Google Workspace environments.

The ever-evolving IT industry requires consistent attention and education. Chief Technology Officers serve as experts in the IT industries to advise business leaders on how to increase efficiency, budget for technology upgrades, and provide ongoing insight on industry-specific innovations.

Our team of certified technology experts will conduct a thorough analysis of your current systems, identify areas where your infrastructure may be lacking, provide solutions to improve efficiency and security, and continue to consult on all business IT needs.

We will take the lead on your special IT projects including office moves, server upgrades, new technology installation, etc. Not only will we implement, but we will also help you to strategically plan the project in order to ensure the best project outcomes and efficiency.

Our team will work in direct contact with your other technology partners and service providers to coordinate and provide support services to your business applications.

Many times running a business requires numerous pieces of software and IT related services. We will work as an advocate between our clients and their vendors to ensure all hardware, software, and network- related equipment is functioning optimally.

We believe that in order to best serve your business, we must know and understand your business. Our locally-based team will be onsite throughout the onboarding process to ensure that we truly understand your business’ IT needs, and will return as needed in order to provide the highest quality of support and service.